Numerous study findings support the links between employee satisfaction/ engagement and customer satisfaction and employee productivity and ultimately financial results. Engaged employees are more innovative, more productive, more committed to customer satisfaction, and accordingly, produce more profits for their organization than their less engaged peers. So, what's lower levels of engagement truly costing you?
(Note: One may assume that those employees not engaged are operating at 90% productivity, or a 10% loss in productivity; and those that are actively disengaged are operating at 70% productivity, or a 30% loss in productivity -- use your own experience to calculate your losses.)
After you use this calculator, think about this:
How much money would your organization save if you could improve employee engagement and subsequent productivity by just one percent?
How could your organization use those dollars if they weren't thrown out the door in lost productivity (training, enrichment programs, total rewards, incentives, etc.)?